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A real person reads every message and answers it, not a bot.

Email support

Faster from your iPhone: In the app, tap Aixy at the top of the screen, then tap the email button. Your app version and device come along, so we can help on the first reply.

Quick answers

I got a new iPhone. How do I get Premium back?

Check that your new iPhone uses the Apple Account you bought Premium with. Then open Aixy and tap Restore Purchases on the subscription screen.

What happens to my photos?

Aixy sends a photo through AIProxy to OpenRouter and Google only to create your result, with zero data retention. Your photos and results stay on your iPhone, in History, until you delete them. The Privacy Policy explains it in full.

How do I change or cancel my subscription?

Apple bills every Aixy subscription, so Apple handles changes too. Open your Apple subscriptions, pick Aixy, and change or cancel it there.

A result didn't look right. What should I send?

The photo you used and a screenshot of the result. Writing from inside the app adds your app version and device for you.

Your ideas shape Aixy

A feature you miss, something you'd love to see, anything. Every idea is read, and the best ones end up in the next update.

Share an idea